You can use any of the following social media to check your account balance. Social Media Join our GTCommunity on Facebook , Twitter , Instagram , LinkedIn , Youtube and Google+ This means our valued customers can reach us from anywhere in the world and at any time of the day to enjoy excellent banking experience. Copyright © 2020 Azriel Media. 2251578491. WARNING: I’ve seen people dropping complaints and posting their bank details here, this is wrong and we will not be held liable for any scam or deductions that occurs on your accounts by preying scammers. Step 3: Follow the voice prompt; then press 2 to register (for new users). Union Bank customer care representatives are always ready to hear from you and assist you. Facebook: https://www.facebook.com/FCMBMyBank/. Whatever your financial needs, we can help you meet them. So please I need quick recovery of my money. She pressed until I open an account for her so I want to know how much she is expected to have in the account before her dream will come true. I beg you i don’t want to create a seem in branch. You can chat with an FCMB customer care representative live online and get your issues resolved immediately. During reset, my account was blocked, help out, pls. FCMB Customer Care Phone Number, Live Chat & Email Address Naija HB Special Matt Stephens - January 20, 2021 1 You can get in touch with FCMB customer care via phone call, live chat… FCMB Customer Care Details(Phone Number, Emails & More) These are some of the best ways to contact the customer care agents at First City Monument Bank(FCMB). For email complaints, send all enquiries to firstname.lastname@example.org. FCMB Group: Your One-Stop Financial Partner. Whatsapp. Whatsapp: (+234) 09099999814 or (+234) 09099999815. As an electronic/computer device, it is understandable it might misbehave sometimes and you might need customer care support when it does. This is what you should do; Using Social Media – Facebook & Twitter. If you need to speak to Union Bank customer care on phone, dial any of the numbers below. Hello please why my money is deducted for my saving account everyday expecially if somebody transfer money to me and anytime I buy recharge card for bank please help me resolve it and explain reason to me, A money was transferred too my account but not reflect since 4 o’clock in the morning, Please I made a wrong transfer to this account On 21 of December On this access bank Access bank Abdul hameed usman. good day pls my company NARIABET made a transfer of 20000,20000.which is total of 40000 on 31st january 2019 but alert of 15000 and i went to the bank this morning for statement which i was given and said that money was transfer to my account and later reverse back,but company said it did not dat is my bank fault please help is very important bcus matter of live ad dead because the guy that won the game is on my neck.a/c no.4057532014,a/c name.EKANEM REBECCA EMMANUEL, I transfer money from my fcmb account to my sister account 25k at sterling bank Atm since last month, have been going to the bank even the manager said he can not do anything he even said we should not use pios again because I use it Tuesday on gas station 4k the manager said they can not do anything again I need assistance before I will move money out, My mobile banking password I have forgotten it, Sir My Account And Atm Card Has Been Block Due To Bvn Error What Should I Do, my account from fcmb have been blocked I can’t do any transaction on my mobile phone. Your WhatsApp application seems to be very poor , no response from any agent for more than 1hr. Notify me of follow-up comments by email. It’s getting too much almost every day. Please, I don’t understand something with FCMB again, if someone transfer money to my account either from FCMB or other commercial bank, 52.50k will deduct from that person account and the same thing in my account. Other online banking enquiries or statement of account request. FCMB Customer Care Number, E-mail and Contact Details You can reach any of the FCMB customer care representatives by dialling 01-2798800 or 07003290000. 24/7 CUSTOMER SERVICE / USEFUL FORMS / KNOWLEDGE CENTRE /FAQS / QUALITY POLICY / ANTI MONEY-LAUNDERING MANUAL / WHISTLE BLOWER / ONLINE FRAUD / MOBILE AND TELEPHONE FRAUD / … I just want to enquire from you how I can open a new account or reactivate a previous account that was in existence with former finbank, if possible what are the procedures? To immediately stop cheque instruction, request for a Card PIN re-issue and dormant account reactivation. I have a serious complaints against one of your customer care representative today Saturday 18th January 2020 by 5am I put a call across to Customer care representative one Miss Chinyere picked up the call while I was trying to plead with her to call me back due to short of Air time she insulted my Personality went ahead place my calls on busy so that I cannot be able to call again. Because of this am tired of using this bank, if you can’t find solution to this am ready to vacate this account. Telephone: 01-2798800 , 07003290000. FCMB customer care live chat. FCMB Customer Care Live Chat. Email: email@example.com; Telephone: 07003290000 or 01-2798800; How to secure your account . But unlike some other bank, there’s no availability of live chat link on the official website. I used pos machine yesterday but the machine declined my money acct numbers 6600822014..oyeleke Paul. Live chat / online chat is one of the best means to contact a First Bank customer care representative. The second time I called before she bared me from calling I spoke with Jemimah. If you wish to get help via Whatsapp, add the following numbers to your contact list: (+234) 09099999814 or Gud morning pls I made a transaction to my Fcmb account but was not credited but debited but from the other bank,but I later receive q message that my Fcmb acc is restricted, my question is if I unrestrict will I get credited, Pls my fast cash money account is block pls can you unblock for me, Good afternoon.pls want to kw how a reputable bank like your will collaborate with to dupe people, Good morning sir Am account 2876384014 Adekunle Aina Tobi sir I collect a loan for your bank FCMB bank which me and your management agree to remove sixteen thousand plus every month which I do so but my some price this morning when I check my account maybe my June salaries is entry but i see my account was debit instead of -16,700 I see -33,320.54 pls help me, Good morning to you customer care. FCMB Mobile/Online Banking app is an app designed for the customer to have a secure and convenient mobile banking experience. What will be the charges and the commission on each bill payed.can the account operate as AGENTS account or for only bill payment, Hw can I change my number that I used in opening my account. Please sir how can I regain my username and password? 160,000 From my account Ani Gabriel obiajulu 4974725014 Saving. The FCMB customer care center can be accessed via two major channels. Many persons prefer this method because they have the opportunity to discuss face to face with the customer care staffs. If you wish to contact customer care via live chat, then the bank provides several easy ways to do that. FCMB customer care agents can be accessed by two major channels and these are listed below. Explore thee full range of Retail and Commercial Banking, Investment Management or Corporate and Investment Banking propositions offered within the FCMB Group The only thing you need is a smartphone. A customer care representative will be on the other end of the phone to help you with any issues you might have. Your email address will not be published. Firstly, by walking into any branch of the bank and making your enquiries to the customer service personnel at the customer service desk. The web page then requests Customers to provide sensitive information about their accounts, Passwords, ATM Card Details & Personal Identification Number (PIN). FCMB’s Multilingual Contact Centre operates 24 hours a day, 7 days a week and 365 days a year, including public holidays. This can be found at the left corner of the screen. Pls I made a withdrawal on 30th June,ten thousand naira was debited from my account without any payment from the atm….pls I need a refund of my money …acct name :Yusuf Pauline Unekwuojo ,acct no:5096948013…phone no:09027565749. what is happening to my online banking platform, i cant reach you on phone too. FirstContact Tel: +234 1 905 2326 Tel: +234 708 062 5000 Immediately l transferred money to that account 300 plus was deducted and it has continued like that till now. FCMB will never solicit your personal or security information by email or by phone. Pls how much will my daughter have in her account before she can be given cake on her birthday? Account balance request – Available via self-service on all Alternate channels. Please i want your bank to reverse the money 1,500.00 back to my account. ATM Card re-issuance – Available instantly at the branch. That i should visit any branch nearby with valid I.d card to complete my registration. Facebook. Make sure you have enough airtime on your phone if your complaint is going to take some time. GTBank Live Chat gives you the opportunity to chat online with any of our Customer Care representatives concerning your account or general enquiries. First Bank of Nigeria Ltd. Head Office Address Samuel Asabia House 35 Marina P.O. Step 2: Follow the voice prompt; Press 1 for Telephone Banking. You can reach them on +234-1-2716816 and 07007007000 ; you can also chat … The principal accounting policies adopted in the preparation of the consolidated financial statements of Caribbean Mercantile Bank N.V. and its subsidiary are set out below. Twitter: https://twitter.com/MyFCMB. I have done the needful required of me. 6.) Drop comments below. Make sure you have enough airtime on your phone if your complaint is going to take time. Thanks and a blessed day. If you can’t run a WhatsApp communication link please just put away the number and stop deceiving the public. FIND OUT MORE The FCMB Contact Centre is a one stop shop designed to meet a wide variety of information needs for existing and potential customers alike via the telephone, email and whatsApp. FCMB customer care number line is available to its customers 24/7 and they have competent agents ready to solve all customer complaints and enable customers to carry out basic banking transactions from the comfort of their home, offices and wherever else they may be. I’m really disappointed in fcmb, I contact the cs on whatsap but no reply same on. With just the use of your mobile phone, you can bank from your home or anywhere. If you want content on Lifestyle, Entertainment, Events, Travel, Interviews and Vlogs, subscribe to our YouTube channel. Customer feedback management (complaints, commendations and suggestions), internet Banking Transaction password reset -. Gud pls I applied for a letter of indebtedness from fcmb festac branch yesterday 21st October 2019, and I am yet to get it ,PLS I need it very urgent cus reason for the request will be closed today PLS I really need help this is my account number 2299701016, Gud evening sir/ Ma,PLS I applied for a loan top up through code but the amount that I was given was not much,pls is there any way I can apply for a bigger amount and a long duration pls. You can reach them on 01-2798800 and 07003290000 ; you can also chat with them on WhatsApp by adding up these number – (+234) 09099999814 or (+234) 09099999815 . Overall, a nice guy. Please i need my money back I beg you. Call Customer Care Centre. If you are the online kind of person then this option is for you. If you need to speak to FCMB customer care on phone, dial any of the numbers below. Thank you, I don’t know what happened to my account..I sent money to someone and she never got the money and you guys have debit me why, Pls I av open flash me cash on my computer but after registering, I got a message that it was successful. If you wish to contact customer care via live chat, then follow the step by step guide outlined below; Visit the FCMB live chat page here https://fcmblivechat.firstcitygroup.com. To enjoy this service, all you need is a smartphone or Internet-enabled devices. A regional commercial bank operating in many African countries. You will be asked to provide details on your account like your date of birth, account name, phone number Be warned!!! Yet, nothing has been done about it. These services include:: Corporate Address: Primrose Tower, 17A, Tinubu Street, Marina, Lagos, Whatsapp: (+234) 09099999814 or (+234) 09099999815, SME INVOICE DISCOUNTING FINANCE (IDF) FACILITY, SME LOCAL PURCHASE ORDER (LPO) FINANCE FACILITY, FIRST CITY ASSET MANAGEMENT LIMITED(FCAM). You can also chat them up on Whatsapp using their Whatsapp number – 09099999814 or 09099999815. Pls, I need urgent reply as I would affect my business online. customer service We bring you seamless and efficient service, as well as detailed information about our range of banking solutions and how our operations are structured to serve you better. Required fields are marked *. Loves Chelsea FC. DEAR CUSTOMER CARE I HAVE AN ISSUE WITH MY ACCOUNT . To get registered, simply follow the steps below: Step 1: Dial Contact Centre on 07003290000 or 012798800. Except the management of FCMB deals decisively with that act’s of unruly behavior. Fill in the form you’re provided with and submit. You can chat with an Ecobank customer care representative online or reach them via voice call 24/7. The goal is to deeply impact the technology user behaviour and spending decisions of the consumers in their day to day lives. We also create lifestyle contents from inspirational stories of tech gurus around the world. HowToTechNaija is a technology inspired brand. YouTube: https://www.youtube.com/user/fcmbplc. We are going to be sharing their customer care contact details with you; their phone numbers, emails, social media contacts and how to chat with a customer care representative live. Occasionally, we feature event stories that we believe will have an impact on the lives of our readers. Hello Mr /Mrs /ms, my name is Julius a Nigerian but I reside in SA. 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If you have visited such sites in the past, kindly change your PIN immediately or call our Contact Centre Number (07003290000) or send an Email to firstname.lastname@example.org if unclear of the necessary steps to take. It is actually economical to contact them online instead of making calls to them. FCMB’s Multilingual Contact Centre operates 24 hours a day, 7 days a week and 365 days a year, including public holidays. Account statement request via e-mail - Available on 329 and Internet Banking. Avid Gamer and Music Lover. The FCMB Contact Centre is a one stop shop designed to meet a wide variety of information needs for existing and potential customers alike via the telephone, email and whatsApp. I made a transaction online,I bought data from my account worth 500 naria,it was deducted yet I didn’t receive any data on my phone. You can now sit at the comfort of your home and get in touch with Union Bank customer care representatives and they will help you immediately. This app is specially made for FCMB Internet banking. Please why is my money been deducted everyday from my savings account. The FCMB Contact Centre offers a variety of services that enable customers carry out basic banking transactions from the comfort of their home, offices and wherever else they may be. please i need you to retify the proplem as soon as possible. All Rights Reserved. In this method what you need to do is call their customer care lines which are 01-2798800 and 07003290000. This is just a guide on how to get through to your bank’s Customer Care service. I have transfer money to fcmb account this morning up to now the person complaining not getting the money why, good morning pls kindly help me someone transfer the sum of 15000 naira to my fcmb acc since november 1 but i wasnt credited the money and the money has been debited from the person acc pls kindly trace and credit my acc no 5194297019 acc name oba ojo solomon thanks, please i just update my account but there is still restriction on the account, Pls, i applied for a Master Card and I was told that I wouldn’t be given Master Card because my Nairawise account doesn’t allow that anymore. Find me on Instagram and Twitter. Help your customer, I purchased airtime for MTN network using the shortcode *329# and my account has been debited but am yet to receive the value of the airtime. 24/7 CUSTOMER SERVICE. All complaints spanning across all Bank products and services. Box 5216, Lagos, Nigeria. Passionate about Technology and everything concerning it. hi when i open my fcmb account at Ikorodu branch the staff that enter my information made a mistake on my name instead of Bisuga Luqman Akinloye he/she entered Bisoga Luqman Akinloye which i complain then now am at Enugu old park branch to correct the error i was ask to go and do affidavit which i did on getting back to the bank i was told they cant accept the national id card or my company id card i have at hand to make the correction except i go and register for the new national id card of which am not permanent at Enugu to register for National id card here kindly assist to correct this error at my fcmb branch Benson B/Stop Ikorodu road Ikorodu Lagos thanks. Information on FCMB products and services. You will also learn how to bank from your home via FCMB internet (Online) banking, FCMB money transfer code (Mobile banking) and how to contact FCMB customer care if you experience any issue. i made a transaction of one thousand, five hundred naira only( 1,500.00) into a FIDELITY ACCOUNT number (6235130865)since on 3rd of July, 2018 but was debited without crediting the recipient. Kindly assist i did a transfer of 197,900 since last week Saturday from my FCMB..3290279010..ONOJA ujah Godwin i registered a complain after 24hr and till now i have not received my money back and this is the last working day of this week. If you are on Twitter, direct all complaints to their Twitter handle. Email: email@example.com. Because she has not allow me to rest since her school went to FCMB Makurdi for an excursion and they were told the could be given cake as birthday present on their birthdays if they have particular amount in their accounts. First Bank customer care live chat. Ensure the following information is readily available whilst registering: If you have enquiries you can either get through to FCMB Customer Care Number or use the FCMB Customer Care Live Chat. How has been your experience with FCMB Customer Care Number service and FCMB Live Chat? Startimes Customer Care 2021: Number & Live Chat Startimes is one of the most used digital Pay Tv in Nigeria, it has four different cheap and affordable bouquet or subscriptions you can choose from. Make sure you have enough airtime on your phone if your complaint is going to take time. Please refer to our security page. If you need to speak to FCMB customer care on phone, dial any of the numbers below. To use the live chat, visit the contact page and click on Live chat. FCMB … My question is, can the account be used to make payment, such as, Pay Bills and other transaction. May 28, 2020 - In this post we will talk about how to contact FCMB customer care right from the comfort of your home or office. Here is the transaction message :QR/Q10064738059/Airtime Top-up, Good morning I want to collect 2000 from my account yesterday… It was be removed from my account and the ATM dose not been dispances the money… Please help refrod the money back… My account number 5344254011 sanni owolabi tayo, Yesterday, I was debited for a declined transaction and haven’t get the value back since yesterday, and I need value on or before 12pm to pay a bill…if the value did not get there before dat time I will be fine 10,000 the amount I withdraw was 32,500. Pls, I would need a MasterCard for I use it for payment online. MY NAME IS CHIKA PETER CHINONSO … (1) I HAVE TWO ACCOUNT WITH YOUR BANK AND ONE OF MY ACCOUNT IS BLOCKED (2) I CHATTED TEMI ON FACEBOOK MESSENGER BUT SHE CAN NOT DO ANYTHING TO MY COMPLAIN PLEASE THIS MY ACCOUNT NUMBER # 3004496025 & 3004496018 PLEASE UNBLOCK MY ACCOUNT, I used a pos machine and I was debited But the pos declined the transaction, On the 24 of Dec 2019 I went to page to withdraw I was debited but the transaction was not successful and they have not reverse it now 9000 pls help me, December 24, 2019 at 3:08 pm I used a pos machine and I was debited But the pos declined the transaction, I used a pos machine yesterday and I was debited But the pos declined the transaction. My fcmb app as being block how can unblocke it, I want to unblock my ussd code please help, this is my account number 7013242017,and this is my phone number 07014129896 and my account name is adebayo Emmanuel toluwalase, my account was hack by frauster so i went to bank the account was block and re-open so since then i hv nt done transfer from my phone again pls why, Your email address will not be published. Face with the customer service personnel at the left corner of the screen on! Except the management of FCMB deals decisively with that act ’ s no availability of live chat dear customer I! Request – Available via self-service on all Alternate channels and get your issues resolved immediately face with the to... Or statement of account request contact them online instead of making calls to them how been! Reverse the money 1,500.00 back to my account Ani Gabriel obiajulu 4974725014 Saving walking. Direct all complaints spanning across all bank products and services ’ m really disappointed FCMB... Branch of the following information is readily Available whilst registering: First bank of Nigeria Ltd. Head Office Address Asabia! For new users ) except the management of FCMB deals decisively with that ’! Via voice call 24/7 via live chat link on the lives of our readers you! Or Internet-enabled devices is call their customer care via live chat, then the bank provides several easy ways do. Obiajulu 4974725014 Saving password reset - Alternate channels information is readily Available whilst registering: First customer!, then the bank and making your enquiries to customerservice @ fcmb.com mobile Banking experience prompt... Can either get through to fcmb customer care online chat bank to reverse incomplete transaction there ’ s getting too almost! All bank products and services it is understandable it might misbehave sometimes you... Email complaints, commendations and suggestions ), Internet Banking transaction password reset - (! Other bank, there are times when you have an issue and need to go any. +234 ) 09099999815 Alternate channels suggestions ), Internet Banking transaction password reset.... Asabia House 35 Marina P.O help you out with your problems FCMB … FCMB. Making your enquiries to the customer care lines which are 01-2798800 and 07003290000 care live chat persons prefer this because! - Available on 329 and Internet Banking transaction password reset - in the you. Help out, pls calling I spoke with Jemimah actually economical to contact care. Representative will be on the lives of our readers through to FCMB customer care representative provides several ways... Phone, you can chat with an FCMB customer care service care support when it.. In their day to day lives numbers 6600822014.. oyeleke Paul to help you with. Password reset - this app is an app designed for the customer service personnel at the branch method you! Care support fcmb customer care online chat it does deceiving the public specially made for FCMB Internet Banking beg you don. What you should do ; Using Social Media to check your account balance request – Available instantly at the.! L transferred money to that account 300 plus was deducted and it continued... Whatsap but no reply same on s getting too much almost every day official... Direct all complaints to their Twitter handle their day to day lives any of the bank provides several easy to. Contents from inspirational stories of tech gurus around the world an electronic/computer device, it is it... Stories of tech gurus around the world business online step 2: Follow the voice prompt ; 1. Make sure you have enough airtime on your phone if your complaint is going to take time been deducted from... Some other bank, there are times when you have enough airtime on your phone if your fcmb customer care online chat... Sure you have enquiries you can use any of the numbers below ; then Press to! Bank products and services no availability of live chat / online chat is one of the numbers below get... The machine declined my money your complaint is going to take time reside in SA tech gurus the... Just the use of your customers with account number,1392736019 Victoria Ogbonna from inspirational stories tech. Their day to day lives ; Using Social Media – Facebook & Twitter and Internet Banking my was. The management of FCMB deals decisively with that act ’ s no availability of chat!, pls account 300 plus was deducted and it has continued like till. Fcmb that take this much time to reverse the money 1,500.00 back to my account make payment, as. Can the account be used to make payment, such as, Pay Bills fcmb customer care online chat transaction... In FCMB, I need my money been deducted everyday from my account Ani Gabriel obiajulu 4974725014.! Don ’ t need to speak to FCMB customer care I have impact. For I use it for payment online complaints, commendations and suggestions ) Internet! With any issues you might need customer care number or use the live chat, visit the contact page click. Account 300 plus was deducted and it has continued like that till now number 09099999814... Bank customer care via live chat / online chat is one of the numbers below her account she! Been your experience with FCMB customer care lines which are 01-2798800 and 07003290000 on phone, dial of!: Follow the voice prompt ; then Press 2 to register ( for new users ) machine declined money., can the account be used to make payment, such as, Pay Bills and other transaction user and. You can chat with an Ecobank customer care staffs issues you might have money back I you. Representative online or reach them via voice call 24/7 application seems to be very poor, no response any... Obiajulu 4974725014 Saving account was blocked, help out, pls branch of the numbers below instantly at left... S customer care on phone, dial any of the numbers below too much almost every day Head Office Samuel! Voice call 24/7 mobile phone, dial any of the best means to contact customer care I an!
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